Analyse and improve core banking processes and banking operations to identify opportunities for efficiency, automation, and service improvement.
Lead business process analysis, process mapping, workflow re-engineering, and optimisation across banking functions.
Gather, analyse, and document business and functional requirements through stakeholder interviews, workshops, and process assessments.
Translate business needs into clear solution designs, functional specifications, process flows, and user stories for technology teams.
Identify and support Automation, Robotics, and RPA initiatives, evaluating processes suitable for automation and defining business requirements.
Collaborate closely with business users, technology teams, product owners, architects, and project stakeholders to ensure alignment between business objectives and technology solutions.
Facilitate workshops and drive requirements elicitation, gap analysis, impact assessments, and solution validation.
Support end-to-end delivery of banking transformation programmes, including process redesign, implementation, testing, and transition to operations.
Manage stakeholder expectations, resolve requirements-related issues, and ensure effective communication across business and technology teams.
Support UAT, implementation, change management, and post-implementation validation to ensure solutions meet defined business requirements.

Proven experience as a Senior Business Analyst within banking, financial services, or core banking environments.
Strong understanding of core banking systems, banking operations, and end-to-end banking processes.
Hands-on experience in business process analysis, workflow re-engineering, process mapping, and process optimisation.
Strong expertise in requirements elicitation, business requirements documentation, functional specifications, and solution design.
Experience supporting or delivering Automation, Robotics, RPA, or digital transformation initiatives.
Strong stakeholder management and communication skills, with the ability to work effectively across business and technology teams.
Experience working on banking transformation programmes, process improvement initiatives, or large-scale technology change projects.
Ability to conduct gap analysis, impact assessment, business case analysis, and solution evaluation.
Experience with Agile and/or traditional project delivery methodologies and familiarity with BA tools and techniques.
Strong analytical, problem-solving, documentation, workshop facilitation, and presentation

Senior Business Analyst (Automation & Core Banking)