Are you ready to unleash your potential

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us Join the winning team now!

Work you'll do

Deloitte's Technology, Media & Telecommunications (TMT) industry group brings together one of the world's largest pools of deep industry experts - respected for helping shape some of the world's most recognized TMT brands and helping companies of all shapes and sizes thrive in a digital world.

This role sits within the Operations Transformation team of Deloitte Southeast Asia. You'll work alongside our clients to help them make decisions and implement solutions based on Heart of the Business strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings. Finally, you will work independently and collaboratively in a team.

You'll support our clients in their transformation journey by:

Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
Participate in team problem solving efforts and offer ideas to solve client issues.
Conduct relevant research, data analysis, and create reports.
Maintain responsibility for completion and accuracy of work products.
Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
Assist in proposal development, as requested.
Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:

Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
Create opportunities to drive impact by leveraging each person's strengths to build high performing teams.
Apply deep knowledge of trends and activity to drive continuous improvement.
Build lasting relationships across a diverse network.
Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
Manage diverse teams within a highly inclusive team culture where team members feels supported, respected and engaged.

Requirements

You are someone with:

Tertiary qualification in a business, technology or engineering discipline.
Currently enrolled in a MBA program or have obtained the qualification with a well ranked institution.
Minimum 12 years of professional experience in a strategic or operations planning/consulting role in the Telecom Service Provider or High-Technology Industry.
Experience leading strategy, operating model definition and implementation with at least two of these areas:

- Sales excellence & service excellence
- Flexible consumption
- Market assessment and go-to-market strategy
- Operational performance improvement
- Supply chain optimization

Experience with budgetary responsibilities related to projects or resources.
Exceptional interpersonal, team-building, and communication skills.
Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
Ability to build consensus and foster change in ambiguous settings.
Commitment to personal and professional growth.
Sense of responsibility to self, team, and client.
Proven experience effectively prioritising workload to meet deadlines and work objectives.
Drive, tenacity, client focused and results oriented.
An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
Fluent in Mandarin Chinese and English to support business development and stakeholder engagement.
Willingness to work outside of office base and most of all…
Ability to be mindfully present and appreciate the humour of each moment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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T&T Senior Manager - Operations, Industry & Domain Solutions (TMT) - MY/SG