About TWG Tea

TWG Tea was established in Singapore in celebration of the island's great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world's most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand's products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

Job Summary

This position supports the Global Digital team at the brand headquarters located in Singapore.

Key Responsibilities:

Support the digital team in the development, execution, and follow-up of digital marketing campaigns and projects.
Assist in the planning and execution of digital marketing campaigns across various online channels.
Assist with website content updates and digital asset management when required.
Support daily operations across e-commerce platforms, including order monitoring, customer service enquiries, and inventory coordination to ensure smooth operations.
Assist in generating reports and compiling performance data for digital marketing campaigns and e-commerce activities.
Coordinate with internal departments such as Corporate Communications, Warehouse, and Operations, as well as external digital vendors, when required.
Stay up to date with digital trends and consumer behaviour across online channels and share insights with the team.
Support ad-hoc tasks and projects assigned by the Digital team while gaining exposure to different aspects of Digital Marketing and E-commerce.

Qualifications:

Candidate to be able to commit for a 6-month internship (January – June 2027).
Currently pursuing a degree in Digital Marketing, Communications, Marketing, or a related field.
Strong written and verbal communication skills, with the ability to present ideas clearly.
Fluent in English and Chinese, with strong writing skills.
Proactive, self-motivated, and detail-oriented, with the ability to work both independently and in a team environment.
Comfortable working with cross-functional teams and interacting with different departments and regional markets.
Organized, adaptable, and able to thrive in a fast-paced environment.
Interest in digital marketing, customer engagement, and retail/luxury brands is a plus.
Creative thinker with a willingness to learn and take on new challenges.

TWG Tea is an international workplace!

Digital E-commerce Intern