Quality Lab Assistant Manager, Taste & Wellbeing - Your future position

Reporting to: Head of Quality, Singapore

Working location: 1 Woodlands Avenue 8

Main Responsibilities

People Leadership & Development

Develop the Quality Lab team to achieve technical skills.
Deliver structured training and ensure compliance with established procedures and quality systems.
Identify and nurture talent to support succession planning and future growth.

Laboratory Operations & Compliance Management

Manage daily QC lab activities, including testing, sensory evaluation, and product release.
Ensure materials are released on time and meet all quality and regulatory standards.
Make final decisions on approving or rejecting raw materials and finished goods; escalate when needed.
Escalate issues to top management and communicate rejections and information updates to important contacts in Quality, Operations, Purchasing and Customer Care.
Ensure the team follows SOPs, GMP, HACCP, and customer requirements.
Ensure the laboratory is maintained in a clean, safe, and audit-ready state, in full compliance with GMP, safety regulations, and quality standards.

Quality Control and Continuous Improvement

Lead investigations into non-conformances, customer complaints (e.g., Z1, Z2, Z3), and quality incidents.
Conduct root cause analysis and ensure implementation of corrective and preventive actions (CAPA).
Analyze main lab performance metrics to identify opportunities for improvement.
Collaborate across departments to support quality projects and continuous improvement projects.

Stakeholder Engagement

Collaborate with teams such as Flavor Creation, Operations, Planning and Customer Care to address quality concerns and support product development from a QC perspective.
Provide technical expertise and necessary documentation to support audits, customer visits, and quality reviews.
Main point of contact for all partners on issues concerning product quality and laboratory operations.

Planning & Project Support

Plan and allocate laboratory resources to meet testing demands and support production schedules effectively.
Lead or support lab-related projects such as method validations, equipment qualifications, and digitalization projects.
Manage laboratory supplies and control operational expenses to stay within budget.

Main Requirements

Bachelors degree in Food Science, Chemistry, Biology, Environmental Science, or equivalent
Minimum 7+ years of relevant experience in Quality Control or Quality Assurance in a manufacturing environment, preferably in the flavor or food ingredients industry.
At least 2 years of proven leadership experience in a laboratory setting
Technical knowledge in analytical methods, sensory evaluation, and raw material/product specifications.
Proficient in laboratory instrumentation such as gas chromatography (GC), Karl Fischer titration, refractometry, moisture analysis etc.
Experience with GMP, HACCP and regulatory frameworks.
Familiarity with SAP or other ERP systems, and quality data analysis tools.

Our Benefits