Labrador Park

Up to $3.7K

1. Order Management Operations

Process and maintain sales orders and purchase orders accurately in ERP systems.
Monitor order status and ensure fulfilment milestones are met according to agreed timelines.
Update and maintain sales orders, purchase orders, credit notes, debit notes, and related documentation in ERP and order management platforms (e.g. SAP, Esker) in accordance with process requirements.
Generation of Delivery Orders, Stock Transfer Orders (STO), Invoices and other necessary processes to facilitate fulfillment milestones.
Handle Returns and related documentation where required.

2. Export Logistics & Shipment Coordination

Coordinate export shipments with warehouses, freight forwarders, and logistics partners.
Track shipment progress and manage delivery schedules to meet customer requirements.

3. Export Documentation Administration

Prepare and verify export documentation including commercial invoices and packing lists.
Ensure documentation accuracy to support customs clearance and audit requirements.

4. Customer & Internal Coordination

Provide order and shipment status updates to internal stakeholders and customers.
Resolve routine fulfilment issues and escalate exceptions where required.

5. Operational Records & Reporting

Maintain accurate records to support billing, invoicing, and accounts receivable processes.
Support basic operational reporting and data accuracy checks.
Support supply and demand planning activities by providing order, sales, and inventory data as required.
Monitor and update accounts receivable records and ageing information to support Finance follow-up.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Order Fulfilment Officer NJN