Key Responsibilities

Assist in handling customer enquiries and follow up on customer requirements.
Support preparation of quotations, cost surveys and commercial proposals.
Assist in gathering product specifications, pricing and delivery lead times from suppliers.
Coordinate with customers, suppliers, procurement, engineering, production and logistics teams to support smooth order processing.
Assist in monitoring sales programs and project progress, including schedules, delivery status and outstanding actions.
Follow up with suppliers and internal departments on order status and delivery schedules.
Assist in coordinating site inspections, equipment installation, commissioning and troubleshooting activities.
Support customer meetings and site visits to understand customer requirements.
Assist in identifying customer needs, market information and potential new business opportunities.
Provide support for after-sales activities, including customer enquiries, service requests and issue follow-up.
Maintain accurate records of quotations, customer enquiries, orders and project progress.
Prepare sales and project/program progress reports for management.
Perform other sales and program coordination duties as assigned.

Requirements

Diploma/Degree in Mechanical Engineering or a related engineering discipline.
Fresh graduates are welcome to apply.
Candidates with internship or 1-2 years of experience in semiconductor equipment, mechanical engineering, engineering sales, project coordination or related industries will have an advantage.
Experience with semiconductor equipment, machining, gas delivery systems or capital equipment is an added advantage.
Candidates with exposure to a leading global semiconductor equipment manufacturer or semiconductor capital equipment company will be highly preferred.
Strong interest in technical sales, customer service and project/program coordination.
Good communication, interpersonal and problem-solving skills.
Detail-oriented, organized and strong in follow-up.
Able to work effectively with customers, suppliers and internal teams.
Willing to learn and develop technical and commercial knowledge.
Strong communication skills in English, both written and spoken, are required. Proficiency in additional languages would be an advantage, particularly to facilitate effective communication with China-based customers, suppliers and business counterparts.
Proficient in MS Office.
Willing to work at Changi North Crescent and travel to customer sites when required.

Assistant Sales Program Executive / Engineer