Backup Recovery, user profile administration, basic networking support, installation and configuration of software

Windows OS, Intune, Lan, Os Installation, SCCM, Windows 10, Mdt, networking fundamentals, Active Directory, Imaging, system setup concepts, desktop and laptop hardware components

Exposure to servers infrastructure, Apple macOS troubleshooting, WAN networking basics, Microsoft 365 support, Laptop troubleshooting, Basic networking concepts

Windows OS, Intune, SCCM, Mdt, desktop and laptop hardware components, Active Directory, OS installation imaging or system setup concepts