Interpreting regional infra directions and strategies into particular objectives and projects formation to be established and conducted as programs.
Supervise as program manager of deliveries, challenges and adjustment, update to management about progress and consult for advise accordingly
Establish framework, approaching structure so the regional deployments across related projects can be smooth and effective
Manage the milestones delivery of regional operating model strategies, continuously updating the organizational operating model base on business requirement and management direction
Support regional audit activities both internal and external, together with regional analysis and remediation coordination to ensure standardized compliance
Manage regional standard documentation management, creating templates, ensure system documents compliant in term of availability and regular review
Establish and maintain regional service performance management framework and manage the KPI process
Lead the team to support regional regulatory-related coordination to establish compliance level status and plan for follow up actions
Manage centrally for regional system risk and inventory management

Job Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 10 years of experience in IT infrastructure management or related fields.
Relevant certifications (e.g., ITIL, PMP, or other project management certifications) are a plus.
Proven experience in managing large-scale infrastructure projects from initiation to completion.
Good understanding of IT infrastructure components, including servers, storage, networking, and cloud technologies.
Proficient in project management methodologies (Agile, Scrum, Waterfall).
Strong ability to develop project plans, manage budgets, and allocate resources effectively.
Proven leadership skills with the ability to motivate and manage cross-functional teams.
Solid thought process in managing structure standard document and standardization deliveries
Strong decision-making and problem-solving abilities.
Excellent verbal and written communication skills.
Strong analytical skills to assess infrastructure performance metrics and make data-driven decisions.
Experience in managing risks and developing mitigation strategies, as well as corresponding to audit activity requirements
Experience in setting up structure and framework for IT outsourcing managed service.
Work location: One@ChangiCity

VP / Director, Infrastructure Delivery Manager