Servicenow, Jira, Windows 10, macOS troubleshooting, Patch Panels, Wi-Fi configuration, remote desktop tools

Operating Systems, MS O365 suite, Incident management knowledge, ServiceNow Tool, system performance monitoring tools, enterprise backup and recovery procedures, Basic Computer Networking skills

Monitoring Tools, Automation Scripting, Programming Languages, Itil Framework, Troubleshooting, information technology services, enterprise-authorized AI capabilities

Oracle, Sql, UNIX, Itil Framework, Perl, Sybase, Linux, Observability Practices, ITRS Geneos, Networking Connectivity

Microsoft Office 365, System Administration, Help Desk Support, Microsoft Azure Cloud, Technical Support, Troubleshooting

Problem diagnosis & troubleshooting, Incident Management, Field engineering, Technical support, Client-centric service delivery, Remote system administration

Kubernetes, Datadog, Sql, AWS, Splunk, Java, Oracle, Mssql, Python, Windows, PostgreSQL, Linux