Working Hour

Key Roles

Investigative & Case Support
- Assist the Student Management (SM) team in conducting preliminary investigations and fact-finding interviews.
- Obtain statements from students and witnesses, compile evidence, and prepare structured incident reports for relevant Key Personnel (KPs).
- Communicate findings and updates to parents, staff, and students to ensure closure of cases.
Maintaining Strong Discipline Tone
- Conduct regular walkabouts around the school (e.g., stairwells, free-play areas) to uphold discipline standards.
- Station at the canteen during recess/breaks to manage student behaviour (e.g., addressing queue-cutting).
Detention & Restorative Follow-Up
- Work with the SM team to ensure students attend detention sessions.
- Supervise detention sessions
- Engage students meaningfully during detention to promote reflection and behavioural improvement.
- Maintain attendance and behavioural records during detention.
- Track and follow up with students who default on detention.
In-House Suspension Support
- Assist the SM team in managing students who are removed from class or placed on internal suspension.
- Support learning continuity during suspension by liaising with Year Heads.
Reception Duties (Primarily During MOE School Holidays - Mar, Jun, Sep, Nov & Dec)
- Manage the school's front counter services.
- Provide general administrative support to the admin office.
- Perform data entry and other duties as assigned by the school.

Skills & Experience

Work Experience: Minimum 3 years of experience in a uniformed service, educational setting (e.g., Police, Prison Service, School Discipline Team, or equivalent), with involvement in youth-related case investigation and restorative practices (e.g., behavioural support).
Competencies:
- Calm and composed when managing challenging student situations.
- Firm yet respectful approach when working with students.
- Strong communication and interpersonal skills to engage students, teachers, and parents effectively.
Technical Skills:
- Proficient in MS Word, MS Excel, email correspondence, data entry, and Google collaborative tools.

School Discipline Support Officer #Jurong West