YOUR NEW JOB

As a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations.
You'll be involved in both day-to-day support and infrastructure improvement projects.
This is a 12-month renewable contract role. Work will be onsite in Tuas, Mon Fri office hours.

WHAT YOU'LL BE DOING

Administer and support warehouse management systems & server environments
Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points
Install, configure, and upgrade servers, systems, & infrastructure components
Monitor system performance, capacity, backups, & disaster recovery processes
Support virtualisation platforms & high-availability environments
Assist with cybersecurity hardening, IT compliance, & audit activities
Support infrastructure refresh & improvement projects
Provide technical support for operational & business users

WHAT IS NEEDED FROM YOU

1.5+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer
Must have hands-on experience with network equipment and switch configuration
Experience supporting servers, infrastructure, & enterprise IT environments
Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies
Understanding of LAN, WAN, routing, switching, & wireless networking
Good troubleshooting & problem-solving skills
Open to occasional overtime

WHAT WILL MAKE YOU STAND OUT

Experience supporting warehouse, logistics, or manufacturing environments
Exposure to high-availability systems & virtualisation platforms
Experience with infrastructure projects & system upgrades
Knowledge of IT security, compliance, & audit requirements

Level 2 IT Support Engineer | Network Support, Servers, Infrastructure logistics & supply chain