Job Responsibilities

. Greet and acknowledge casino guests, provide friendly, excellent service to every guest in accordance with Departmental and Marina Bay Sands service standards.
. Converse on a professional level in English with customers who approach the table area.
. Deal assigned games and assist the Pit Supervisor in tracking play and game observation.
. Deal assigned games according to Marina Bay Sands rules & procedures.
. Remain up to date with changes as they occur.
. Check and shuffle the playing cards.
. Protect the integrity of games through observation and reporting of any suspicious activity.
. Read, verify and sign appropriate documents when necessary.
. Demonstrate good chip work, float management, card handling, accurate payouts and other relevant dealing and skills.
. Comply with all regulations and standards related to Ani-Money laundering and Terrorism Financing.
. Maintain impeccable ethical standards and report any ethical breaches.
. Proactively implement Responsible Gaming processes.
. Declare conflicts of interest and abide by Marina Bay Sands policies and processes related to such.
. Contribute to a safe workplace by abiding by all Work Safety and Health procedures and guidance, and actively report an address any workplace hazards.
. Assist Card Room Supervisor as required.
. Assist Assistant Card Room Managers in delivering shuffled cards to the pits.
. Assist Card Room Supervisors in checking and destroying the used cards.
. Meet the attendance and punctuality guidelines of the job and adhere to regulatory, Departmental and Company policies.
. Keep all information on player identities and gaming action confidential.
. To station at the Patron Verification Systems (PVS) kiosk as assigned. This assignment includes:
. To perform entry checks at PVS and
. To perform premium status verification checks (i.e. Premium Player vs. non-Premium Player) at PVS.

Job Requirements

Education & Certification
. Secondary education preferred

Experience
. No experience required as training will be provided

Other Prerequisites
. Respond to and handle customer demands in a fast-paced environment.
. Quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
. Memorize game rules and procedures and be committed to outstanding customer service.
. Possess excellent customer relations, interpersonal and communication skills.
. Able to get along with fellow Team Members and work as a team.
. Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

Dealer / Croupier