Summary :

Support Project Management teams in management and successful delivery of assigned projects.
Act as an advocate for the company and the client.
Manage client communication via email and as needed, other channels (e.g., teleconferences).
Promote continuous improvement in all aspects of the role.
Demonstrate professionalism and customer service excellence when working with internal and external clients.
Exercise independent judgment and analytical skills to fulfil the responsibilities of this position.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES

Under direction from PM team co-ordinate projects from award stage to completion ensuring correct planning timelines are generated, monitored and tracked to ensure successful adherence and completion
Attend and produce minutes and actions for internal client meetings/teleconferences/client visits and Audits to support PM team and understand full scope requirements to generate all required project documentation
Receive, monitor and manage client supplied label text/Randomizations, drug, components and materials and ensure delivery to internal functions as required
Generate required documentation and liaise with depot group for 3rd party depot set up
Manage inventory reporting and monitor and track client inventory in line with project requirements
Set up clients on fusion suite as required, provide ongoing support for client use and password management
Collect KPI data and supply to PM team
Supply relevant information and produce project forecasts to PM team to support S&OP and client management
Set up returns phase of projects, generate manage and monitor IDR's and destruction process ensuring invoicing completed
Collect KPI data and supply to PM team
Assist with departmental training and completion of training documentation
Investigate and propose solutions for disputed invoices and effectively manage invoice queries to ensure timely resolution and payment
When acting as part of a PM team, provide information to Project Manager on specific project requirements, may act as an onsite liaison for remote to site Project Management and deputise on specific tasks in the Project Manager's absence
Will become proficient with JDE and will perform all project set up entries and tracking as needed, and may also be responsible for marking financial milestones under the guidance of PM
Assist in the preparation and regular review of Standing Operating Procedures relating to own areas of responsibility

All Interested candidates please send your resume to [HIDDEN TEXT]

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

Contract Clinical Trial Project Coordinator (West) #HAC