Job Responsibilities
- Handle HR-related enquiries from employees, managers, and stakeholders
- Manage and track HR enquiries, including case logging, assignment, follow-up, and closure within service level agreements (SLA).
- Create, update, and maintain HR FAQs on the intranet and HR chatbot.
- Ensure the HR knowledge database remains accurate, current, and well-maintained.
- Support HR communications by designing eDMs, posters, and promotional materials for HR Support Centre initiatives.
- Liaise with vendors on background screening reports for candidates.
- Process employment-related requests, including reference checks and certificates of employment.
- Provide operational support across various HR functions based on business needs, including: Onboarding and offboarding, HR system data maintenance, Learning & Development administration Benefits administration Work pass administration
- Other ad hoc duties as assigned
Job Requirements
- Min Diploma in Human Resource, Business, or a related discipline.
- Minimum 2 years of HR experience, preferably in HR Shared Services or HR Operations.
- Proficient in Microsoft Office applications, especially Microsoft Excel.
- Comfortable handling high-volume HR operations while maintaining data confidentiality.
Interested candidates, kindly send a copy of your resume to: [Confidential Information]
Jessica Fong Zhi Tong [R1879124]
Email Address: [HIDDEN TEXT]
Recruit Express Pte Ltd
EA License No: 99C4599
