About the Role

We are looking for a Network Infrastructure & IT Operations Executive to support the administration, operations, maintenance, and implementation of enterprise network infrastructure within the companies Operations Technology & Corporate IT division.

The successful candidate will support daily network operations and IT infrastructure projects while working closely with internal stakeholders, vendors, and project teams to ensure reliable and secure network services.

Key Responsibilities

Network Operations & Support

Support the administration, monitoring, and maintenance of enterprise network infrastructure
Assist in managing LAN, WiFi, WAN, VPN, Firewalls, and Load Balancers
Perform troubleshooting, incident reporting, escalation, and resolution support for network-related issues
Conduct equipment inspections, preventive maintenance, and inventory tracking
Maintain network documentation and operational records

IT Service Management

Process and manage service requests, incidents, and change requests in accordance with ITSM processes
Coordinate with vendors and internal teams for issue resolution and maintenance activities
Support operational reporting and compliance with internal procedures

Project Coordination & Implementation

Support IT infrastructure and network implementation projects
Assist with requirement gathering, budgeting, procurement, evaluation, testing, and deployment activities
Coordinate project activities with stakeholders, vendors, and contractors
Monitor project progress and support timely delivery of project milestones

Stakeholder & Vendor Coordination

Liaise with internal stakeholders, service providers, and vendors
Support contract administration and vendor coordination activities
Provide updates and operational reports to relevant stakeholders

Job Requirements

Diploma in Information Technology, Information Systems, Computer Engineering, or related disciplines
At least 2 years of relevant experience in enterprise network operations or IT infrastructure support
Experience supporting network infrastructure technologies and IT operational activities
Exposure to IT infrastructure projects or project coordination activities is preferred
Basic to intermediate knowledge of:LAN / WAN technologiesWiFi networksVPN technologiesFirewallsLoad Balancers
Familiarity with IT Service Management (ITSM) processes
Understanding of troubleshooting and incident management processes

Next Step: Ifinterested, you can click on Apply here or write an e-mail [HIDDEN TEXT] with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No. R22107270

Network Infrastructure & IT Operations Engineer