About the Role
We are looking for a Network Infrastructure & IT Operations Executive to support the administration, operations, maintenance, and implementation of enterprise network infrastructure within the companies Operations Technology & Corporate IT division.
The successful candidate will support daily network operations and IT infrastructure projects while working closely with internal stakeholders, vendors, and project teams to ensure reliable and secure network services.
Key Responsibilities
Network Operations & Support
- Support the administration, monitoring, and maintenance of enterprise network infrastructure
- Assist in managing LAN, WiFi, WAN, VPN, Firewalls, and Load Balancers
- Perform troubleshooting, incident reporting, escalation, and resolution support for network-related issues
- Conduct equipment inspections, preventive maintenance, and inventory tracking
- Maintain network documentation and operational records
IT Service Management
- Process and manage service requests, incidents, and change requests in accordance with ITSM processes
- Coordinate with vendors and internal teams for issue resolution and maintenance activities
- Support operational reporting and compliance with internal procedures
Project Coordination & Implementation
- Support IT infrastructure and network implementation projects
- Assist with requirement gathering, budgeting, procurement, evaluation, testing, and deployment activities
- Coordinate project activities with stakeholders, vendors, and contractors
- Monitor project progress and support timely delivery of project milestones
Stakeholder & Vendor Coordination
- Liaise with internal stakeholders, service providers, and vendors
- Support contract administration and vendor coordination activities
- Provide updates and operational reports to relevant stakeholders
Job Requirements
- Diploma in Information Technology, Information Systems, Computer Engineering, or related disciplines
- At least 2 years of relevant experience in enterprise network operations or IT infrastructure support
- Experience supporting network infrastructure technologies and IT operational activities
- Exposure to IT infrastructure projects or project coordination activities is preferred
- Basic to intermediate knowledge of:LAN / WAN technologiesWiFi networksVPN technologiesFirewallsLoad Balancers
- Familiarity with IT Service Management (ITSM) processes
- Understanding of troubleshooting and incident management processes
Next Step: Ifinterested, you can click on Apply here or write an e-mail [Confidential Information] with your updated resume.
Dimple Jain
EA LIcence No.91C2918
Personnel Registration No. R22107270
