Roles & Responsibilities

StringsSG is on a mission to deliver high-quality, mobile personal training across Singapore — at client homes, condo gyms, and outdoor spaces. We're not a gym. We bring fitness to the client.

We're looking for a high-performing Personal Trainer who can lead both training and client success. As the first full-time trainer on our growing team, you'll not only deliver top-tier coaching, but also manage new leads, schedule trial sessions, and convert them into loyal, paying clients.

This is a unique opportunity for a certified trainer who wants to go beyond just coaching — and grow with a tech startup that puts client experience first.

Key Responsibilities

Personal Training & Coaching

Deliver 1-on-1 personal training at homes, condo gyms, or outdoor locations
Customize fitness programs based on client goals and fitness level
Motivate, track progress, and ensure safe, effective workouts
Deliver engaging trial sessions that demonstrate value and build trust

Lead Handling & Client Conversion

Serve as the first point of contact for new personal training leads assigned by the company
Coordinate and schedule trial sessions within 2–3 days of lead assignment
Follow up with trial clients to answer questions, handle objections, and convert them into paid packages
Track lead status and conversion performance using CRM or reporting tools

Growth & Brand Support

Upsell renewals and higher-tier packages
Collect client testimonials and feedback
Create basic fitness content (photos, tips, IG Reels)
Represent StringsSG at roadshows, demos, or pop-up events
Support the onboarding of new trainers in future

Compensation

Base Salary:

Competitive base salary (Commensurate with experience, certifications, and performance)

Per-Session Commission (Tiered):

Commission is calculated monthly based on total completed sessions:

Higher session volume unlocks higher commission rates.

Travel Allowance:

Travel allowance provided to cover islandwide commuting between client locations

Monthly Earning Potential:

Up to $4000 - $5,000/month (including base salary, tiered per-session commissions, and travel allowance)

Requirements

Personal Training Certification (ACE, NASM, NCSF, etc.)
CPR/AED certification (or willing to get one)
1 year of experience as a certified personal trainer
Actively coached clients (not just certified)
Delivered at least 100+ sessions (home, gym, or freelance)
Experience in customizing fitness programs for diverse clients (weight loss, strength, mobility, etc.)
Familiar with trial sessions, goal setting, and progress tracking
Excellent communication and follow-up skills
Confident handling trial leads and upselling packages
Willing to travel islandwide for sessions

Preferred / Ideal

1+ years experience including:
Freelance PT work or gym-based personal training
Some exposure to client sales, rebooking, or upselling packages
Track record of client retention or referrals
Comfortable with basic digital tools: CRM apps, booking platforms, or Excel
Experience creating social content (e.g. IG reels, workout tips) a strong plus

Work Environment

Training takes place across Singapore — in condo gyms, client homes, ActiveSG gyms, Gym pods or parks
Admin, follow-ups, and scheduling can be handled remotely or during off-peak hours

Company Website - https://www.stringssg.com

Personal Training Segment - https://www.stringssg.com/sg/personal-trainer

Personal Trainer & Client Success Specialist (Full-Time)