VMware, Wan, Endpoint Security, Outlook, Microsoft Office, Networking Concepts, Dns, DHCP, Skype, Lan, meeting and conference room technologies, Active Directory, Windows operating systems, video conferencing systems, patching processes, Teams, data recovery support, backup procedures, Zoom

Snow, Mac Os, ITSM ticketing systems, InTune management, 3rd party or outsourced MSPs, Windows 11 operating system, BYOD mixed device collaboration environments, software deployment packaging, EUC management, Freshworks, Apple Business Manager, JAMF, SaaS solution-based environments, Autopilot, Entra-ID