Moodle, Microsoft Office, Menti, Word, MS Teams, Sharepoint, basic design or video editing software, Miro

Microsoft Office, Service Excellence

Outlook, Change Management, Microsoft Office, Excel, Word, Operational Metrics, Course Facilitation, Process Improvement, Quality Standards, Performance Management, Learning Development

Coordination, Vendor management, Project management, Learning And Development, Microsoft Office Suite, Stakeholder Management, Sourcing and curating training programmes

Microsoft Office, Service Excellence Standards

Data Analytics, Bi Tools, Dashboards, Microsoft Office, digital platforms, AI tools, Zoom, evaluation models, learning management platforms, Teams, Design Tools

Government policies and procedures, e-learning, Instructional Design, Adult learning principles, Simulation, Training methodologies, Contact center operations best practices

Microsoft Office, NITEC in Nursing

contact center operations , quality assurance, adult learning principles, e-learning, training methodologies, Instructional Design