About Our Client

The employer is a well-established organisation within the medical device industry.

Job Description

Oversee and drive demand forecasting and supply planning, ensuring alignment with customer needs, budgets, and S&OP processes across both short- and long-term horizons.
Collaborate with commercial teams, distributors, and key accounts to manage inventory, orders, and pipeline, while leading regular planning and review sessions.
Maintain reliable product availability and high service standards by coordinating with regional and global supply chain, manufacturing, and logistics teams, proactively addressing potential supply risks.
Track, analyze, and enhance key metrics including forecast accuracy, on-time delivery, service levels, and backorder performance to support continuous improvement.
Act as the central point of contact for supply chain matters, resolving demand and supply issues, and facilitating cross-functional collaboration and communication with global stakeholders.
Drive cost-effective supply chain operations by minimizing excess, obsolescence, and write-offs, while implementing scalable service and distribution solutions.
Lead and contribute to supply chain initiatives and projects, including new regional setups, process enhancements, and system optimization (e.g., SAP S/4HANA)

The Successful Applicant

Bachelor's Degree in Supply Chain Management, Business or any related discipline.
Possess minimally 4 years of regional experience in supply chain, preferably in a regional role handling multiple markets and regional distributors.
Strong knowledge of supply chain processes, ERP/advanced planning systems (SAP), and best practices.
Experience in Pharmaceutical, Medical Devices, Healthcare supply chain is advantageous.
Excellent analytical skills, attention to detail, and business acumen; able to make independent decisions with a customer-focused perspective.
Strong interpersonal, influencing, and communication skills; able to convey complex supply chain matters clearly and build robust relationships across APAC, International, and US teams.
Highly organized, with effective time management, prioritization, and commitment to quality and results.

What's on Offer

Contact: Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref: JN-022026-6957140

Customer Service Supply Chain Manager (Medical device)