Search by job, company or skills

Michael Page

Customer Service Supply Chain Manager (Medical device)

4-6 Years
Save
new job description bg glownew job description bg glow
  • Posted 11 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Purpose-driven healthcare company with meaningful impact
  • Strong culture with focus on growth and development

About Our Client


The employer is a well-established organisation within the medical device industry.

Job Description

  • Oversee and drive demand forecasting and supply planning, ensuring alignment with customer needs, budgets, and S&OP processes across both short- and long-term horizons.
  • Collaborate with commercial teams, distributors, and key accounts to manage inventory, orders, and pipeline, while leading regular planning and review sessions.
  • Maintain reliable product availability and high service standards by coordinating with regional and global supply chain, manufacturing, and logistics teams, proactively addressing potential supply risks.
  • Track, analyze, and enhance key metrics including forecast accuracy, on-time delivery, service levels, and backorder performance to support continuous improvement.
  • Act as the central point of contact for supply chain matters, resolving demand and supply issues, and facilitating cross-functional collaboration and communication with global stakeholders.
  • Drive cost-effective supply chain operations by minimizing excess, obsolescence, and write-offs, while implementing scalable service and distribution solutions.
  • Lead and contribute to supply chain initiatives and projects, including new regional setups, process enhancements, and system optimization (e.g., SAP S/4HANA)

The Successful Applicant


  • Bachelor's Degree in Supply Chain Management, Business or any related discipline.
  • Possess minimally 4 years of regional experience in supply chain, preferably in a regional role handling multiple markets and regional distributors.
  • Strong knowledge of supply chain processes, ERP/advanced planning systems (SAP), and best practices.
  • Experience in Pharmaceutical, Medical Devices, Healthcare supply chain is advantageous.
  • Excellent analytical skills, attention to detail, and business acumen; able to make independent decisions with a customer-focused perspective.
  • Strong interpersonal, influencing, and communication skills; able to convey complex supply chain matters clearly and build robust relationships across APAC, International, and US teams.
  • Highly organized, with effective time management, prioritization, and commitment to quality and results.

What's on Offer


  • Competitive salary package.
  • Opportunity to work in a reputable medical device company.
  • Inclusive and professional work environment.

Contact: Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)


Quote job ref: JN-022026-6957140

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 147561919