The Senior Analyst will support investor application platforms, focusing on system enhancements, production support, and delivery of scalable solutions across a global asset management environment. The role blends hands-on Salesforce configuration/development with business collaboration to enable digital and operational improvements.

Key Responsibilities

Salesforce Development & Delivery

Lead configuration, customization, and enhancement of Salesforce (Sales Cloud)
Design and develop solutions using Apex, LWC, Visualforce, SOQL, and Salesforce Flow
Build and maintain scalable, metadata-driven architecture
Translate business requirements into technical specifications and solution designs
Manage full SDLC: design, build, test, deploy, and documentation

Integration & Data Management

Develop and support REST/SOAP API integrations across platforms
Perform data analysis, complex queries, and support data migration/reconciliation
Troubleshoot system and integration issues with root-cause resolution focus

Stakeholder & Support

Work closely with business and technical teams to deliver enhancements and resolve production issues
Provide ongoing application support, including tickets and enhancement requests
Communicate technical concepts clearly to both technical and non-technical stakeholders

Continuous Improvement

Stay updated with Salesforce releases and best practices
Identify opportunities for automation, optimization, and new technology adoption
Contribute to documentation and knowledge sharing

Requirements

5+ years Salesforce development experience (Sales Cloud)
Solid hands-on expertise in:
- Apex (classes, triggers, test classes)
- Lightning Web Components (LWC)
- Visualforce, SOQL
- Salesforce Flow / automation tools
Experience in REST/SOAP APIs and system integrations
Excellent analytical and problem-solving skills
Experience working in Agile environments (sprints, backlog, stand-ups)
Ability to manage multiple priorities independently
Excellent communication skills across technical and business team.
Salesforce Platform Developer I (completed or in progress); Platform Developer II / Admin certification.
Exposure to financial services / transfer agency / data reconciliation environments
Tools exposure: Snowflake, Workato, Jira, Azure, C#, JavaScript/HTML
Computer Science or related degree

Ramakrishna Sarma Srikanth EA License No.: 02C3423 Personnel Registration No.: R22108699

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Senior Salesforce Analyst (Asset Management Systems)