The Senior Analyst will support investor application platforms, focusing on system enhancements, production support, and delivery of scalable solutions across a global asset management environment. The role blends hands-on Salesforce configuration/development with business collaboration to enable digital and operational improvements.
Key Responsibilities
Salesforce Development & Delivery
- Lead configuration, customization, and enhancement of Salesforce (Sales Cloud)
- Design and develop solutions using Apex, LWC, Visualforce, SOQL, and Salesforce Flow
- Build and maintain scalable, metadata-driven architecture
- Translate business requirements into technical specifications and solution designs
- Manage full SDLC: design, build, test, deploy, and documentation
Integration & Data Management
- Develop and support REST/SOAP API integrations across platforms
- Perform data analysis, complex queries, and support data migration/reconciliation
- Troubleshoot system and integration issues with root-cause resolution focus
Stakeholder & Support
- Work closely with business and technical teams to deliver enhancements and resolve production issues
- Provide ongoing application support, including tickets and enhancement requests
- Communicate technical concepts clearly to both technical and non-technical stakeholders
Continuous Improvement
- Stay updated with Salesforce releases and best practices
- Identify opportunities for automation, optimization, and new technology adoption
- Contribute to documentation and knowledge sharing
Requirements
- 5+ years Salesforce development experience (Sales Cloud)
- Solid hands-on expertise in:
- Apex (classes, triggers, test classes)
- Lightning Web Components (LWC)
- Visualforce, SOQL
- Salesforce Flow / automation tools
- Experience in REST/SOAP APIs and system integrations
- Excellent analytical and problem-solving skills
- Experience working in Agile environments (sprints, backlog, stand-ups)
- Ability to manage multiple priorities independently
- Excellent communication skills across technical and business team.
- Salesforce Platform Developer I (completed or in progress); Platform Developer II / Admin certification.
- Exposure to financial services / transfer agency / data reconciliation environments
- Tools exposure: Snowflake, Workato, Jira, Azure, C#, JavaScript/HTML
- Computer Science or related degree
Ramakrishna Sarma Srikanth EA License No.: 02C3423 Personnel Registration No.: R22108699
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