software packaging , compliance monitoring , Microsoft Endpoint Configuration Manager, SCCM, patch reporting, deployment processes, Active Directory, Windows patching, third-party application updates

VMware, Microsoft Intune, Linux, Macos, Windows, Azure, Windows 10, AWS, Hyper-V, Windows 11, L2 technical support

Windows OS, Intune, Macos, Okta, Jamf, identity and access management tools, endpoint security tools

Servicenow, Intune, Endpoint Security, Windows, Microsoft 365, Desktop Support, Vpn, Macos, EUC Support, MFA, Managed Services, ITSM tools

Servicenow, Intune, Endpoint Security, Windows, Microsoft 365, Desktop Support, Vpn, Macos, EUC Support, MFA, Managed Services, ITSM tools

windows intune , Windows OS, Servicenow, Microsoft 365, Desktop Support, Itsm, SCCM, incident management tool, Active Directory, Troubleshooting

certificate authority , Azure Virtual Desktop, Netscaler, Dns, Powershell Scripting, DHCP, Ansible, Nutanix, File Servers, Vsphere, Hyper-V, Windows client and server operating systems, Active Directory, failover clusters, VMware Horizon, Citrix Virtual Apps and Desktops

Servicenow, DHCP, Dns, Jira, Windows 10, Microsoft Office O365, Freshservice, Active Directory