ticketing systems , SAP, Application Support, JIRA, Devops, Microsoft Active Directory, Microsoft Azure, AWS cloud infrastructure, Microsoft Teams, Microsoft 365 Implementations and Deployments, Navision MS Dynamics, LAN and WAN network routing, IT Infrastructures, ERP systems, directory services

Networking and infrastructure, Windows environments, Workflow automation, Microsoft 365 administration, Endpoint protection, AI tools, Backup and recovery systems, Litigation and legal tech systems, Practice management and billing tools, Access and identity management, System administration and troubleshooting Level 3

Iso 27001, Cism, It Audit, IT Risk, Risk Assessment, NIST CSF, Cisa, SOC 2, Vendor Outsourcing Governance, Cissp, Regulatory Compliance, Cybersecurity Governance, CRISC, Technology Risk Management

vendor contracts , project schedules, IT cybersecurity project management, Budgets, cybersecurity technologies

Crestron, Intune, Group Policy, Powershell Scripting, Azure Ad, Cisco, AV VC technologies, Windows Autopilot, Poly, Microsoft Teams Rooms, Microsoft Endpoint Manager, Zoom

Networking, Cybersecurity, Product Marketing, Unified Communications, vendor management, Channel Sales

IT contract management, technology commercial roles, Stakeholder Management, vendor management, contract rationalisation, infrastructure and security technology landscapes, outsourced service providers, cost optimisation

Service Improvement, Service Level Management, Incident Problem Change Management, Service Management Delivery, Stakeholder Vendor Coordination