Power Platform, Wireframing, Figma, Azure, GenAI tools, Powerpoint, AI-powered technology, Process Mapping, Dynamics, OpenAI, Microsoft tech stack, Miro

Microsoft 365, Power Automate, Malaysian Companies Act 2016, Teams, Sharepoint

Exchange, Online, Sharepoint, teams

Requirement gathering, Test Strategy, User Stories, Functional specification document, Functional requirement specification, Documentation

google sheets , Bi Tools, Excel, Sql, AI tools, Looker Studio

ChatGPT, Copilot, medical health claims, AI tools

Asana, Jira, issue tracking tools, intercom, auto-categorization, chatbots, AI-assisted responses, escalation design, ticketing workflows, Freshdesk, zendesk, Linear, Sla Management, AI automation tools

Microsoft Excel, project management, productivity optimization, Powerpoint, Analytical Skills, Process Automation, Data Analysis, AI tools for advanced query resolution

Learning needs assessments, Digital learning tools, AI upskilling programs, Leadership Development, E-learning platforms, LMS systems

user flows , Figma, Prototyping, Wireframing, UI UX principles, AI-powered design tools