About the Role

The Challenge

Join a critical Technology Infrastructure team where you'll enhance enterprise monitoring and observability capabilities, ensuring resilient and reliable IT operations across a complex environment.

The Opportunity

Mills Recruitment is partnering with a leading financial institution in Singapore to hire a Monitoring & Observability Engineer for its Resilience Operations Centre (ROC). You'll play a key role in driving observability initiatives, implementing modern monitoring practices, and supporting large-scale enterprise platforms.

Compensation and Benefits

Competitive monthly salary to SGD $13,000 or to be discussed based on experience.

What You Will Do

Key Responsibilities

Integrate monitoring and telemetry into enterprise observability platforms.
Design SLIs, SLOs, dashboards, and resilience reporting capabilities.
Configure AIOps event correlation, suppression, and alert tuning.
Drive the adoption of observability-as-code practices.
Act as the local subject matter expert for monitoring and observability initiatives.

Who We Are Looking For

Preferred Qualifications

Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Minimum 7 years experience in monitoring and observability engineering.
Strong understanding of metrics, logs, traces, and event management.
Hands-on experience with ServiceNow ITOM, OpenTelemetry, cloud monitoring, and observability tools.
ITIL Foundation and cloud certifications are advantageous.

Skills and Attributes

Strong analytical and problem-solving skills.
Experience working within enterprise or regulated IT environments.
Ability to drive observability best practices across technical teams.
Familiarity with tools such as Dynatrace, Datadog, Splunk, Grafana, Prometheus, SolarWinds, and AWS/Azure monitoring platforms.
Priority will be given to Singapore Citizens and Singapore Permanent Residents (PRs).

Apply Now

If you're passionate about building resilient, observable enterprise platforms and want to make a meaningful impact within a leading financial institution, we'd love to hear from you.

Senior Monitoring & Observability Engineer (ServiceNow ITOM / AIOps)