Zscaler, Blue Coat, Itil Processes, Servicenow, Request Management, tools and techniques, McAfee Web Gateway, Secure Web Gateways, McAfee SkyHigh CASB, Symantec ProxySG, ITSM tools, Netskope CASB, Forcepoint Web Security, Microsoft Defender for Cloud Apps, Proxy Browsing Security

, Blue Coat, Itil Processes, Zscaler, Servicenow, Request Management, Secure Web Gateways, McAfee SkyHigh CASB, McAfee Web Gateway, Symantec ProxySG, ITSM tools, Netskope CASB, Forcepoint Web Security, Proxy Browsing Security, Microsoft Defender for Cloud Apps

Servicenow, Active Directory Management, Exchange Online, Azure, Office 365, Intune MDM platform, Network troubleshooting WAN LAN, Windows operating systems, VMware VDI technologies

Servicenow, Active Directory Management, Azure, Intune MDM platform, Network troubleshooting WAN LAN, Windows operating systems, Office 365 Exchange Online, VMware VDI technologies

Servicenow, Data Management, CSS, Jira, HTML, REST, Javascript, Agile, Business Rules, Scrum, Flow Designer, SOAP APIs, IntegrationHub, Process Automation Designer, ServiceNow Glide API

Servicenow, Switches, Dns, Firewalls, DHCP, Logicmonitor, rollback planning, WLC upgrade activities, Catalyst Center, failover testing, VLAN routing, SevOne, authentication systems, Cisco Wireless solutions, Access Point image updates, Aruba solutions, AirWave, NetAlly, captive portals

Problem Management, Servicenow, JIRA, Incident Management, ITIL best practices

Uat, Dashboards, JIRA, Incident Management, Sit, Servicenow, map-based workflows, Arcgis, GIS platforms, system change management, service management tools, data integrity, SOP adherence, Data Validation, Compliance, Quality Checks, Reconciliation