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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Services Sales Expert has high influence on the development and growth of new Services business and develops and maintains effective relationships with senior executives in assigned account(s). They are accountable to ensure business growth through business development activities and ensure they are delivered in accordance with the organizational strategy. This role represents the SAP Services organization from a sales and business development perspective and is a key contributor to the overall success of the customer and partner relationships. This is a business development role and is expected to generate qualified opportunities based on holistic understanding of customer challenges, establishing and developing the SAP Services footprint within their assigned accounts(s).

Account and Stakeholder Management

Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
Actively understand each of their assigned key customer's technology footprint, strategic growth plans, technology strategy and competitive landscape
Single Point of Contact for the customer representing the SAP Services organization for assigned account(s) to establish and develop SAP footprint
Develop and deliver best-practice comprehensive Services account plans to address customer and prospects priorities and pain points. Utilize SAP Intelligent tools and standards to support the customer's decision process.
Direct contributor to overall long-term success of customer and partner relationships within the account
Orchestrates resources: deploy appropriate teams to execute winning sales

Commercial Accountability

Accountable for booking and revenue Services targets for assigned account(s)
Generation and management of opportunities and bids, deal closure through formal sales cycle
Shapes deals that are compliant, aligned to agreed governance process, controls and targets
Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
Maintain internal systems with accurate customer and pipeline information

Service Delivery Management

Accountable for sales hand-over to delivery, ensuring contracts are in place and team can successfully mobilize per contract obligations
Accountable for all Services Commercial aspects in assigned account, supporting Delivery Teams engaged in delivering against existing contracts

Collaborative Working Environment

Acts as a key team member within the extended Sales Account Executive teams
Is self-aware - understands their own strengths and weaknesses, looks to leverage strengths and work on weaknesses
Treats customers and colleagues with respect, fairness and consideration
Strong collaboration with the SAP ecosystem and technology partners

Experience & Education Requirements

Demonstrated success with medium to large transactions and lengthy sales campaigns in a fast-paced, consultative and highly competitive market
Experience in managing customers and partners
5-10 years direct quota carrying selling experience in the enterprise software and services industry. Ideally, a combination of both direct enterprise software sales and direct services sales.
5-10 years experience in sales activities including generation and management of opportunities and bids, deal closure and client relationship management
Demonstrable track record of value selling and solution selling experience
Proven track record in business application software and/or services sales within large, key accounts
Intimate knowledge of enterprise software projects (e.g. Cloud, hybrid, XO) and the overall lifecycle management of enterprise applications
A successful track record of driving opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities
5+ years of deep industry/domain expertise
S/4HANA functionalities and implementation knowledge is preferred
10+ years of solution selling experience on consulting, SAP S4HANA software and implementation services
10+ years of managing complex solution selling cycles
Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
Proven track record of achieving sales targets. – this will be verified by hiring manager

Partner Ecosystem Expertise

Knowledge of SAPs Partners, Competitors and the regional IT Industry
Effective collaboration & management of the SAP partner ecosystem as relative to the assigned account(s) (incl. joint deals/business development)

International Experience

Experience with large Multinational Customers
Experience working in other countries and regions is desirable

Education

Bachelor or Master's Degree (MBA would be advantageous)

Professional Training and Certification

High level of recognized sales training including in advanced negotiation skills

Language Requirement

English: Fluent
Local language: Fluent
Other: fluency in additional languages a distinct advantage

Expected Travel

0-50%

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [HIDDEN TEXT].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451323 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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