risk management, customer service, self-service banking technologies, project management, Branch Operations, self-service channel management, vendor management, Customer Experience, operational governance

Excel, Word, Powerpoint, Financial Software, Microsoft Office Suite

Sanctions in banking, Project management, Programme Management, Problem Solving Skills, Change management processes, Compliance, Understanding of technology and operational processes

content management systems , Data Analytics, Figma, Powerpoint, Canva, Digital Communication Channels, Adobe

Cloud Infrastructure, Apis, Distributed Systems, Scrum, JIRA, Agile delivery, Cross-team coordination, Kanban