IT Support (Hardware and Software Troubleshooting), Customer Service Support IT Service Management (ServiceNow or similar tools), Network Management (Basic Networking and Connectivity), Problem Management and Root Cause Analysis

messaging platforms , Intune, Information Security, Networking, Dns, Windows, Ios, Android, Webex, DHCP, Vpn, Linux, Microsoft Exchange, Macos, Video Conferencing, Azure, Active Directory, telecommunication tools, collaboration tools, MS Teams, Zoom

messaging platforms , Networking, Intune, Dns, Windows, Linux, Information Security, DHCP, Video Conferencing, Tcp Ip, Android, Azure, Vpn, Microsoft Exchange, Webex, Macos, Ios, Active Directory, telecommunication tools, MS Teams, collaboration tools, Zoom

ticketing systems , Microsoft 365, DHCP, Network Devices, Dns, Cisco, Windows, Vlans, Linux