Job Summary

Offer IT Services and Business Solutions. Managing client relationships and ensuring the

successful delivery of IT services and business solutions.

Job Scope

Implement effective and consistent sales processes to achieve revenue growth.
Maintain accurate sales forecasts, pipeline tracking.
Manage and develop major and critical customer accounts.
Conduct high-level sales presentations.
Develop and maintain strong relationships at the C Suite while understanding and communicating prospective customers corporate culture.
Negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
Ensure customer satisfaction and long-term retention through effective post-sales support.
Prepare quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients needs and requirements.
Work closely with technical teams to ensure seamless solution delivery and implementation.
Work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
Ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
Interfacing with vendors / suppliers and building up relationships

Job Requirements

Having strong business-related knowledge, conscious and sensitive to business practices
Ability and desire for sales job with a confident and determined approach
Strong understanding of IT business solutions, digital transformation, cloud computing.
Strong leadership and people management abilities.
Strategic thinker with excellent problem-solving skills.
Should be capable of thriving in the competitive market
Highly Self-motivated and ambitious in achieving goals
Meticulous, detailed, resourceful and result oriented
To work with high energy, self-responsibility, and determination
Team player and able to work under fast-paced environment
Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented
Responds quickly to customers and demonstrates efficiency
Excellent communication, negotiation, presentation and time management skill

Other Skills

Privy to confidential information held on our databases and must exercise discretion
Confident to deal with several things at any one time and constantly re-evaluate priorities.
A polished appearance is necessary when meeting with clients
Occasional overtime may be required as per management's request
Bilingual, strong command of English and spoken mandarin would be advantageous

Account Manager (IT Business Solutions)