Job Summary

Identify and develop new business opportunities within the Marine & Offshore industry by conducting sales visits, preparing proposals, and collaborating with internal teams to achieve sales targets and deliver customer-focused solutions.

Responsibilities

Identify and develop new business opportunities within the Marine & Offshore industry to expand market presence
Conduct regular outdoor sales visits, vessel visits, and customer meetings to build customer relationships and gather market intelligence
Build and maintain strong working relationships with existing and potential customers to enhance customer loyalty and retention
Prepare accurate quotations, proposals, and tenders, and follow up on customer enquiries to secure sales contracts
Achieve assigned sales targets, revenue growth, and profitability objectives through effective sales strategies and customer engagement
Promote company products, services, and value-added solutions to meet customer needs and differentiate offerings
Monitor market trends, competitor activities, customer requirements, and pricing movements to inform sales tactics and business decisions
Coordinate with Operations, Procurement, Logistics, Warehouse, and Finance departments to ensure seamless support for customer requirements
Ensure timely follow-up on quotations, deliveries, customer feedback, and service issues to maintain high customer satisfaction
Support payment collection follow-up to assist in maintaining healthy cash flow
Maintain accurate sales records, customer information, visit reports, and sales pipeline updates for effective sales management
Attend exhibitions, networking events, and business development activities to promote the company and generate leads
Resolve customer concerns promptly and professionally to uphold company reputation and customer trust
Support management initiatives, process improvements, and departmental projects to enhance operational efficiency
Carry out any other duties assigned by Management to support business objectives

Preferred competencies and qualifications

Diploma, Degree, or equivalent qualification in Business, Sales, Maritime, Logistics, Engineering, or related field preferred
Relevant experience in Sales, Business Development, Account Management, or Customer Service preferred
Working experience in Marine, Offshore, Ship Chandling, Logistics, Technical Supply, or related industries is an advantage
Strong communication, negotiation, and interpersonal skills to effectively engage stakeholders and close deals
Sales-driven and customer-focused mindset to achieve targets and deliver value
Ability and willingness to work under pressure and handle outdoor assignments including customer visits, port visits, and vessel boarding
Good commercial awareness and problem-solving skills to address customer needs and market challenges
Proficient in Microsoft Office applications for documentation and reporting

Director of Commercial