Laptops, desktop support, Windows operating systems, network connectivity troubleshooting, IT peripherals

ticketing systems , It Helpdesk, Microsoft Office 365, Basic Networking, desktop support, remote access tools, Troubleshooting, Microsoft Windows 10, ITSM processes

Networking, desktop support, Windows operating systems, deskside support, IT peripherals, Troubleshooting

deskside, Desktop Support Engineer

It Helpdesk, Basic Networking, Microsoft Office, Desktop support, Windows operating systems, IT ticketing systems, Active Directory

Cisco Router, troubleshooting networking and connection issues, installing and maintaining hardware and computer peripherals, Avaya phones, VoIP, troubleshooting hardware and software issues, installing and upgrading operating systems and computer software, network routing and switching, Cisco Unified Communications Manager, telecommunications equipment, information security remediation

microsoft windows administration , office support , Asset Management, Linux desktop administration, Data center physical and logistical operations, Cybersecurity principles, Troubleshooting