Job Title

Technical Project Manager

Job Description

Senior Technical Project Manager

The Technical Project Manager is responsible for the end-to-end delivery of complex IT initiatives across infrastructure and applications, while also supporting major production maintenance activities.

This role operates in a regulated enterprise environment and requires strong technical understanding, hands-on delivery ownership, and the ability to work across global stakeholders, vendors, and internal technology teams.

Key Responsibilities

Own the end-to-end management of IT projects from initiation through delivery and transition to BAU.
Deliver high-quality technology solutions that meet business, regulatory, and security requirements.
Define and manage project scope, priorities, timelines, milestones, dependencies, RAID logs, resource plans, and deliverables.
Anticipate delivery risks and issues; assess trade-offs across scope, cost, complexity, and risk, and drive mitigation actions.
Ensure adherence to enterprise project governance, delivery standards, and reporting requirements.
Oversee and coordinate IT infrastructure and application-related initiatives, including upgrades, migrations, and technology refresh activities.
Working with Change and Incident management teams across the organisation to ensure alignment and on time delivery to objectives.
Own and coordinate production cutovers, and after-hours changes across infrastructure and application teams.
Partner with project sponsors and senior stakeholders to define objectives, priorities, and success criteria.
Facilitate discussions and decision-making forums, including Steering Committee meetings.
Provide clear, transparent, and realistic status updates on progress, risks, and issues.
Manage and actively challenge third-party vendors on design, timelines, risks, and delivery quality.
Ensure vendor deliverables align with enterprise architecture, security, and operational standards.
Manage and monitor project budgets, forecasts, and expenditures
Track resource allocation across internal teams and external vendors to ensure delivery commitments are met.

Qualifications, Expertise And Attributes

Essential experience and proven track record of previous end-to-end project implementations in a complex, large-scale environment that involves multiple senior internal and external stakeholders using appropriate methodologies and toolsets.
Proven and demonstrable experience as a Senior Project Manager in complex IT Service Management / Technology environments.
Experience working in a regulated industry is highly desirable.
Comfortable working in Waterfall, Agile & Hybrid styles, demonstrating an ability to select the best approaches for the tasks and challenges at hand.
Understanding of the software development lifecycle.
Data & analytical expertise, ability to elicit and agree requirements across a broad a diverse group of stakeholders.
Expert planning, control, and monitoring skills.
Solid understanding of the importance of and adherence to Technology Risk Management standards and security.
Proven communication skills with the gravitas to interact at Executive and Senior Leadership levels.
Significant experience in people management and matrix team leadership.
Extensive experience managing and partnering with multiple 3rd party vendors.
Strong understanding of project and programme methodologies (e.g. PMP, PRINCE2, APM).
Project and Programme Management experience of at least 5 plus years.
Knowledge and experience of using PPM solutions, Jira / Atlassian & MS 365 an advantage.
Strong understanding of systems, data workflows, integrations, Internet and intranet applications and enterprise environments
Ability to understand and interpret technical concepts such as Python, SQL, and systems architecture, without the need for hands-on
Strong understanding of Servers, network (Switches, Routers, Firewalls, LAN, DMZ), security, storage, and backup, without the need for hands-on
Excellent communication, stakeholder management, and organizational skills.
Strong problem-solving mindset with a focus on delivery.
Ability to understand and interpret technical designs, architecture diagrams, and implementation plans without requiring hands-on engineering work.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

23 days of annual leave with option to buy/sell more days
Adoption and fertility leave
Generous enhanced parental leave

Healthcare

Comprehensive private insurance coverage for employee and dependents
Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary
Optical & Dental benefits
Additional flexi benefits

Wellness

Access to Employee Assistance Program
Time off for volunteering
Charitable matching of employee donations

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values

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