Job Summary

Manage and lead operations for three alcohol retail shops, overseeing procurement, staff, sales strategies, and compliance while maintaining strong communication with Tokyo HQ in Japanese.

Responsibilities

Source and procure sake and spirit products for three alcohol shops located in shopping malls to maintain optimal stock levels
Manage overall store operations including opening and closing procedures, ensuring a clean, organized, and inviting store environment
Supervise, train, and evaluate staff to foster a positive work environment and enhance team performance
Handle cash transactions and operate point-of-sale systems accurately, preparing financial reports for management review
Develop and implement sales strategies, promotions, and events to increase sales and customer engagement
Apply strong knowledge of sake and spirits, including styles, regions, and tasting notes, to manage product assortment and supplier negotiations
Conduct business negotiations with local and foreign suppliers to secure favorable terms and product availability
Attend business and operations meetings with mall and store management to align on goals and compliance
Provide excellent customer service by assisting customers with product selections and resolving inquiries and complaints effectively
Ensure compliance with all relevant regulations and licensing requirements for alcohol retail operations
Communicate regularly with Tokyo HQ in Japanese, preparing and delivering reports on sales, inventory, and key performance indicators via email, phone, and meetings

Required competencies and certifications

Ability to read, speak, and write fluently in Japanese to prepare written reports and communicate with Tokyo HQ
Willingness and ability to work shifts, including weekends and public holidays

Preferred competencies and qualifications

Minimum A Level education
Over 10 years of work experience in the Food & Beverage industry with demonstrated leadership in store operations and team management
Customer-centric mindset with experience contributing to sales goals

Manager of Sake & Spirits Store & Alcoholic Beverage Buyer