Position: Sales Executive (Freight Forwarding/ Logistics) (Job ID: 19935)

Redhill
Hybrid work arrangement
Basic + AWS

Job Description:

Oversee the day-to-day management of all customer service operations, ensuring timely and efficient handling of client requests, feedback, and service issues.
Attend to inbound inquiries, service requests, and feedback received via phone, email, or in person, providing accurate and professional support.
Work closely with the overseas relocation and logistics teams to ensure seamless coordination and uphold high service standards.
Conduct business development (BD) activities to identify new business opportunities, approach potential clients, and expand the company's customer base.
Visit clients sites regularly to maintain strong working relationships, understand their requirements, and coordinate operational staff to ensure smooth on-site execution.
Build and maintain positive long-term client relationships, proactively addressing their needs and offering effective solutions.
Assist in preparing quotations, proposals, and service agreements in support of sales and business growth efforts.
Monitor service performance and collaborate with internal departments to promptly resolve any operational or service issues.
Prepare regular reports on customer service activities, client feedback, and performance metrics.
Ensure adherence to company policies, service quality standards, and regulatory requirements at all times.

Job Requirements:

Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
Candidate must have prior hunter sales experience.
Candidate must have an excellent sales track record, strong communication and negotiation skills.
Candidate must have a pleasant demeanour and a positive attitude.
Able to work with all levels of people with diverse cultures/backgrounds.
Possess an outgoing and affable personality.
A team player.
Japanese Speaking skill is required to liaise with Japanese clients directly.

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Tan Katrina Therese Yap

EA Registration No: R25128964

Pasona Singapore Pte Ltd

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EA License No:90C4069

Sales Executive (Japanese Speaking)

Sales Executive (Japanese Speaking)

Sales Executive (Japanese Speaking)