Job Description

We are seeking an organised and hands-on HR Generalist to support the full spectrum of HR operations within our growing F&B group. This role will manage day-to-day HR activities, ensuring smooth employee experience and compliance with Singapore employment regulations.

Key Responsibilities

1. Onboarding & Offboarding

Manage end-to-end onboarding process, prepare offer letters, employment contracts, staff personal file, uniform & locker assignment, Info-Tech system setup, and orientation briefing.
Handle offboarding matters including exit interviews, clearance forms, final payment computation, and return of company property.
Maintain complete and accurate employee records in HR system and personnel files.

2. Work Pass & MOM Matters

Manage applications, renewals, and cancellations of Employment Passes, S Passes, and Work Permits through EP Online.
Monitor quota availability and maintain compliance with MOM regulations.
Liaise with agencies or MOM on pass-related appeals and documentation.

3. HR Operations & Documentation

Prepare employment letters, confirmation letters, contract renewals, and LOAs (Letter of Appointment / Amendment / Incentive / Warning, etc.).
Maintain and update HR databases (Info-Tech or similar) for employee information, attendance, and leave.
Handle insurance enrollment, medical claims, and staff benefits administration.

4. Leave & Attendance Management

Ensure proper recording of leave applications (Annual, Sick, Unpaid, etc.) and MC submissions.
Track absenteeism, verify medical certificates, and ensure policy compliance.

5. Performance Management

Coordinate performance appraisal cycles and compile appraisal results.
Support HR Manager in salary review and increment proposals.

6. Employee Engagement & Relations

Conduct exit interviews and analyse turnover reasons to propose retention strategies.
Support HR events and staff engagement initiatives (team building, festive gatherings, etc.).
Handle employee grievances or disciplinary issues with confidentiality and professionalism.

7. Compliance & Reporting

Ensure HR policies and practices comply with Singapore labour laws and company policies.
Prepare HR reports for management (headcount, turnover, leave reports, etc.).

Requirements

Diploma or Degree in Human Resource Management, Business Administration, or equivalent.
2-5 years of HR experience, preferably in the F&B or hospitality industry.
Strong knowledge of Singapore Employment Act and MOM regulations.
Proficient in HRMS
Excellent interpersonal, communication, and multitasking skills.

Why Join Us

Be part of a growing F&B group with multiple restaurant concepts.
Collaborative team culture and supportive management.
Opportunities for professional growth and HR career development.

HUMAN RESOURCE GENERALIST