needs assessment , Gap Analysis, Training Evaluation, Administrative Tasks, Quality Improvement, Training Procurement, certified in ACTA, Technology Integration, Forecasting, Implementation, Curriculum Development, Workforce Analysis, Strategic Initiatives

needs assessment , Adult learning principles

Microsoft Excel, Adult learning principles, Employee coaching and mentoring, Microsoft Word, Report Preparation, Learning needs analysis, Microsoft Teams, Performance evaluation, Training record maintenance, Schedule coordination, Google Workspace, Microsoft Powerpoint, Zoom, Curriculum and training programme development, Documentation Management

Change Management, Operational Metrics, Course Facilitation, Microsoft Office Word, Process Improvement, Quality Standards, Performance Management, Learning Development