Youth Worker |School |Yishun

The Services required are set out as follows:

Youth Worker: To serve as the first point of contact for student

management issues, operating within the school's restorative practice

framework. The role focuses on building positive relationships with

students experiencing behavioural challenges and supporting the

Student Management (SM) Commitee through immediate intervention.

Primary Response and Intervention

. Act as first point of contact for incidents and behavioural concerns

happening during curriculum time.

. Conduct initial assessment of behavioural incidents through fact-finding

and by getting the students involved to write incident reports.

. Implement immediate de-escalation strategies if needed

. Determine appropriate response in consultation with SM Committee

Restorative Practice Implementation

. Facilitate restorative conversations and mediate conflict following

behavioural incidents

. Support students in understanding the impact of their actions on others

and the school community

Relationship Building and Early Prevention

. Engage students through to build trust and rapport. Further guidelines

will be provided in due time.

. Conduct proactive outreach to students who may benefit from

additional support (e.g. first/second-time vapers, students with more than

2 incident reports in the semester, students with disruptive behaviour)

Documentation and Reporting

. Work with SM Committee to maintain records of all interventions,

restorative processes, and student interactions

. Ensure all documentation complies with privacy and confidentiality

requirements

Scope and Limitations

. The Youth Worker provides practical support and guidance but does

not conduct formal counselling or therapy sessions

. All interventions operate within the school's restorative practice

framework and policies

. The role supports but does not replace formal disciplinary processes

when required

Key Relationships

. Internal: SM Committee, teaching staff, school counsellors, school

leadership, administrative staff

. Primary: Students experiencing behavioural challenges and their peer

groups.