Workplace Ambassador

2-4 Years

Job Description

Site Operations

Create a comfortable, welcoming and hospitable experience for employees and their guest
Boost agility in the workplace by managing up-to-date visitor information
Handle internal & external calls and correspondence
Anticipate client needs through observation to create memorable experiences
Manage stationery requisition and related inventory management
Ad-hoc responsibilities assigned by Workplace Manager

Customer Services

Foster a sense of community and create happiness at work for our team, our client and their guest
Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service

Visitor Management

Provide personable and efficient visitor registration services
Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS)
Enhance safety and security of our client's facility by management of visitor movement
Execute emergency response plan to ensure safety of client and guest when necessary

Concierge Services

Conference Meeting Room Booking

Assist & educate client to achieve optimization and efficiency for meeting room bookings.
Enhance user comfort and services by efficient turnaround of meeting rooms.
Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

Candidate Specification

Experience

2-years experience in Hospitality and/or Tourism sector or related professional area
Prior experience to manage meeting room services is an advantage
Diploma from an accredited institute

Task Skills