Wintel Engineer

Job Description:

• Design, configure, maintain, and support Windows Server environments (2016, 2019, 2022).
• Administer and optimize VMware virtualization environments (ESXi, vCenter).
• Manage Pure Storage platforms ensuring performance, availability, and data integrity.
• Monitor infrastructure health using EG Innovations (EG Enterprise) and ensure proactive incident response.
• Maintain and administer Veritas NetBackup solutions for data protection and recovery.
• Configure and manage WSUS (Windows Server Update Services) for patch management.
• Support and manage core services such as DNS, DHCP, Active Directory, and Group Policies.
• Participate in incident, problem, and change management processes in alignment with ITIL best practices.
• Perform capacity planning, performance tuning, and system upgrades.
• Perform system hardening based on CIS hardening standards
• Ensure system security and compliance with organizational and regulatory requirements.
• Collaborate with cross-functional teams to support project delivery and BAU operations.
• Create and maintain comprehensive documentation, SOPs, and configuration standards.
• Provide mentorship to junior team members and serve as an escalation point for complex technical issues.

Job Requirements:

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
• 5-10+ years of experience in a Wintel/Infrastructure engineering role.
• Strong hands-on experience with Windows Server OS, VMware, and enterprise storage.
• Familiarity with monitoring tools (eG, SolarWinds) and proficiency in automation tools and scripting (e.g., PowerShell, Python).
• Deep understanding of ITIL principles and practical experience operating in an ITIL-aligned environment.
• Proven experience managing enterprise backup (Commvault and Veritas NetBackup).
• Strong problem-solving skills and the ability to work under pressure in a high-availability environment.
• Excellent communication and documentation skills.