Role Overview
Work within a team environment to ensure daily availability of wintel servers with significant business or IT impact, handling all Windows Server OS installations, administrations, incidents, Root Cause.
Responsibilities
- Implementation of Windows based infrastructure based on business requirements.
- Ongoing maintenance, security, and availability of Windows based infrastructure based on business requirements.
- Troubleshoot and resolve Windows OS related incidents and problems according to customer processes.
- Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management.
- Liaise with support vendors for maintenance, support or issues resolution.
- Support Windows Server based systems, system software, clustering software and system management agents.
- Assist in analysing historical usage for tracking and trending by CPU, memory, I/O and storage.
- Implement capacity improvement plan.
- Assist in developing and maintaining the Technical Disaster Recovery Plan. Provide technical support during disaster.
- Execute Technical Disaster Recovery plan during DR and DR drill.
- Setting up and managing Windows Active Directory experience inclusive of managing GPOs and user profiles.
- Setting up and managing Windows Clustering, VMWare hosts (inclusive of VCenters) and virtual machines including all OS platforms (Linux and windows).
- Working knowledge in VMware vSphere 4.x and above.
- Setting up and managing Hyper-V and virtual machines & Netbackup and/or BackupExec, including defining backup policies based on industry standards.
- Setting up and managing enterprise-wide Symantec Endpoint Protection Manager, including defining policies based on industry standards.
- Review event logs on a regular basis based on business requirements.
- Manage the server OS patching procedure and security hardening
Interested candidates, please send your CVs on [Confidential Information]
Regret to inform that only shortlisted candidates will be notified.
CEI: R1988671
EA License: 14C7275
