Role and Responsibilities
- Perform antivirus definition and security patches, OS, software and firmware upgrades in the system
- Perform SSL certificate renewal of all certificates used in the system
- Troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
- Perform monthly system preventive management health checks and reporting
- Support system deployment changes during off-peak operation hours
- Manage L1 to L3 incident tickets and service requests
- Provide L2 support 24/7 based on scheduled rotation basis
Candidate
- Windows Server 2019 and above
- Windows AD, user administration, management of GPO policies
- Windows CA and SSL certificates renewal
- Windows WSUS offline, WSUS manual catalogue import for windows security patch management
- Symantec EndPoint Protection (SEP), SEPM and Symantec LiveUpdate Administrator (LUA)
- VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
- Splunk Enterprise, Kiwi Syslog Server, syslog protocol for centralized log collection
- Concepts of SSL certificates such as certificate, keys and cryptographic ciphers
- Degree holder with 5+ years of experience
