Windows System Administrator

Key Responsibilities

. Perform system reviews, tuning, and resilience improvements

. Provide 247 support with shift flexibility

. Define configuration standards & design guidelines for Windows OS

. Handle escalations, system recovery & root cause analysis

. Automate repetitive operational tasks

. Drive patching and OS/software upgrades

. Implement and maintain service monitoring

. Support project phases (design implementation handover)

. Assist with compliance & audit requirements

. Respond to support tickets, calls, and alerts promptly

Functional & Technical Competencies

. Windows Server 2012/2008, Citrix, VMware, IIS, RDP, SSH

. Citrix 7.x, NetScaler, StoreFront

. Server hardening expertise

. Middleware: Connect:Direct, SSH, IIS

. Scripting: Batch, PowerShell (preferred)

. Linux knowledge (added advantage)

. Certifications (Microsoft/Citrix) preferred