Windows Admin

Functional & Technical Competencies

. Windows Server 2012/2008, Citrix, VMware, IIS, RDP, SSH
. Citrix 7.x, NetScaler, StoreFront
. Server hardening expertise
. Middleware: Connect:Direct, SSH, IIS
. Scripting: Batch, PowerShell or Python (Mandate)
. Linux knowledge (added advantage)
. Certifications (Microsoft/Citrix) preferred

Key Responsibilities

. Perform system reviews, tuning, and resilience improvements

. Provide 24×7 support with shift flexibility

. Define configuration standards & design guidelines for Windows OS

. Handle escalations, system recovery & root cause analysis

. Automate repetitive operational tasks

. Drive patching and OS/software upgrades

. Implement and maintain service monitoring

. Support project phases (design - implementation- handover)

. Assist with compliance & audit requirements

. Respond to support tickets, calls, and alerts promptly