WELLNESS CENTRE MANAGER

Responsibilities:

• Scheduleand supervise the daily activities of therapy aides and support staff
• Training,hiring, motivating, evaluating and directing staff.
• Ensuretherapy rooms, equipment, and treatment areas are prepared and maintained
• Monitorcustomer feedback, service quality indicators and operational compliancestandards.
• Maintaining the client database, schedulingappointments, managing contract laborers and employees.
• Performoutlet audits and identify areas for improvement in service execution andcustomer experience.
• Workclosely with leaders to strengthen service quality, team discipline andcustomer satisfaction.
• Supportonboarding and structured skills development for new employees.
• Placing orders of supplies and retail, managinginventory control and interviewing new staff members.

Requirements:

• Experiencein healthcare, physiotherapy and wellness will be an advantage
• Proven goodleadership, coaching and communication skills
• Personable, enthusiastic and ambitious with theability to direct, hire and train staff.
• Excellent time management, communication,organizational and follow-up skills.
• Abilityto work flexible hours, including weekends or public holidays if requiredking.