About WeChat Pay
WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases.
Responsibilities
- Business Operations: Collaborate with Business Development (BD) to strengthen customer relations and explore business opportunities . Facilitate cooperation with Key Account (KA) merchants or institutions regarding access, materials, and activities.
- Market Research, including but not limited to: A. Store Inspection: Conduct on-site visits to assess the material deployment of offline stores. B. Market Dynamics: Regularly gather crucial market information through online research, industry reports, and on-site visits to assess and compare payment health. C. User Research: Conduct on-site visits or online surveys to gather statistics on user penetration rate and user experience.
- Material Deployment: Arrange on-site material deployment for areas or scenarios not easily covered by institutions.
- Business Communication: Assist in the communication explaining our product updates and opportunities with our business partners, eg. merchants, banks, fintechs, government, and companies.
- Collaboration Exploration: Forge collaborations with university clubs, key commercial areas, etc., to execute user community marketing penetration, observe consumption in situ, conduct research and statistical analysis, and explore cooperation opportunities within the WeChat ecosystem.
Requirements
- Excellent communication skills, coupled with enthusiastic and exothermic personality, fluent in both Chinese and English to deal with HQ-based colleagues and international stakeholders
- Strong project management and execution capabilities, able to deliver high-quality summary and analysis reports
- Self-motivated and self-managed, capable of independently and proactively completing work tasks
- Familiarity with the WeChat and WeChat Pay product ecosystem, understanding of payment industry operations, and preferably with experience in industry operations, merchant operations, or channel management with successful project experience
