Role Description
The Web Development Manager / Digital Platforms Director is responsible for leading web development operations, digital platform strategy, and online technology initiatives to support business growth, customer engagement, and digital transformation objectives. This role oversees website development, platform performance, technical architecture, user experience optimization, and cross-functional digital operations while ensuring scalable and secure digital environments.
Key responsibilities include:
- Managing web development projects, digital platforms, and enterprise online operations
- Leading frontend, backend, CMS, and platform integration initiatives
- Overseeing website performance, scalability, uptime, and user experience optimization
- Collaborating with product, marketing, design, and technology teams on digital platform strategies
- Managing development roadmaps, technical architecture, and digital transformation initiatives
- Monitoring digital platform KPIs, operational performance, and security compliance standards
- Supporting cloud hosting, infrastructure coordination, and deployment management activities
- Driving website optimization, SEO integration, and customer engagement improvements
- Managing external vendors, agencies, and development partners on digital initiatives
- Preparing technical reports, operational analysis, and strategic updates for leadership review
- Leading development teams, workflow planning, and technical capability development programs
- Evaluating emerging web technologies, automation tools, and digital innovation opportunities
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field
- 5–10 years of experience in web development, digital platform management, software engineering, or technology leadership roles
- Strong understanding of web technologies, CMS platforms, APIs, cloud infrastructure, and digital ecosystems
- Experience managing development teams, platform operations, and enterprise digital projects
- Strong leadership, analytical, and problem-solving abilities
- Excellent communication and stakeholder management skills
- Familiarity with Agile methodologies, DevOps workflows, and cybersecurity best practices
- Proficiency in digital analytics, platform reporting, and project management tools
- Ability to manage multiple digital initiatives and operational priorities effectively
- Experience in SaaS, e-commerce, fintech, healthcare, media, or enterprise technology environments is an advantage
Key Competencies
- Web development and digital platform leadership
- Technical architecture and system optimization
- User experience and digital engagement management
- Leadership and cross-functional collaboration
- Digital transformation and innovation strategy
- Operational planning and project execution
- Problem-solving and technical decision-making
- Platform security and performance management
