Salary:
Executive: $3,470+ onwards
Senior Executive: $4,180+ onwards
Location: MegaHub, 51 Alps Avenue, Singapore 498783
Working Hours: Monday to Friday, 8:30 AM - 6:15 PM
Employment Type: Full-Time, Permanent
Role Type: White Collar (Non-Workmen)
Summary
We are hiring on behalf of our client a Senior Business Support Specialist / Senior Team Lead to support and lead daily operations within Contract Logistics and Supply Chain Management (SCM).
This position is open at Executive or Senior Executive level, depending on experience and leadership capability.
You will oversee warehouse and operational staff, ensure inventory accuracy, maintain compliance standards, and support continuous improvement initiatives.
Key Responsibilities
- Supervise warehouse and administrative staff
- Ensure delivery timelines, inventory integrity, and documentation compliance
- Manage manpower planning, overtime control, and material usage
- Maintain safety standards, 5S housekeeping, and GDP compliance
- Handle customer complaints and support service recovery
- Conduct On-Job Training (OJT) and enforce process accuracy
- Approve leave applications and manage disciplinary matters when required
- Initiate system change requests and support WMS-related improvements
- Prepare and submit timely operational reports
Requirements
- Diploma in Logistics / Supply Chain Management or related discipline
- Minimum 3 years of relevant experience in warehouse / logistics operations
- Experience supervising teams in a warehouse or contract logistics environment
- Knowledge of Warehouse Management Systems (WMS)
- Proficient in Microsoft Office
- Strong leadership, communication, and stakeholder management skills
- Able to work independently in a fast-paced environment
